Warranty

Surgically Clean Air  Surgically Clean Air purification units come with a limited 1-year warranty against defects in materials and workmanship when used in compliance with its user guide: 

The filters inside the unit must be changed when indicated, with original Surgically Clean Air replacement filters according to the manufacturer recommended filter replacement schedule listed in the Surgically Clean Air’s User Manual and on the Surgically Clean Air Website. Failure to follow this will void the 1-year limited warranty.  

 

Surgically Clean Air’s sole obligation under this warranty will be at its option to repair or replace the Product and the replaced Product will be warranted for the remaining period of the original warranty. Replacement Products may contain new or refurbished parts. This limited 1- year warranty does not apply to Products damaged by misuse, accident, electrical disturbance or normal wear and tear. The Product is not designed for or warranted against damage from use in areas subject to extreme temperature, excessive moisture, or other inherently hazardous environments. The limited 1-year warranty does not apply to any physical damage from dropping, moving, normal wear and tear, accidents, misuse, alteration, or insertion of foreign object(s). The Limited Warranty covers normal use only and does not cover replacement filters. 

 

Clients are responsible for returning the unit to a Surgically Clean Air repair facility for in-warranty and out-of-warranty diagnosis and/or repair. If you do not have the original packaging, we can send you a replacement shipping box. Boxes for returning the unit are available for purchase and subject to availability. If you are interested in this service, please contact our Customer Support 

 

Obtaining Warranty Service: 

  • Has had its filter changed with original Surgically Clean Air replacement filters according to the manufacturer recommended filter replacement schedule listed in the Surgically Clean Air User Manual and on the Surgically Clean Air Website. 
  • Is connected to a proper power supply (see voltage label on machine). 
  • There is no evidence of tampering, mishandling, neglect, accidental damage, modification, and/or repair done to the Surgically Clean Air Purifier by anyone other than authorized Surgically Clean Air service personnel. 
  • Limitation or liability and remedies. 

 

This Limited Warranty is provided by Surgically Clean Air Inc. 

SURGICALLY CLEAN AIR DISCLAIMS ANY EXPRESS WARRANTY NOT PROVIDED HEREIN AND ANY IMPLIED WARRANTY, GUARANTEE OR REPRESENTATIONS AS TO THE SUITABILITY FOR ANY PARTICULAR PURPOSE, PERFORMANCE, QUALITY AND ABSENCE OF HIDDEN DEFECTS, AND ANY REMEDY FOR BREACH OF CONTRACT, WHICH BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION, OPERATION OF LAW, CUSTOM OF TRADE OR COURSE OF DEALING, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS PROVIDED IN THIS AGREEMENT, SURGICALLY CLEAN AIR FURTHER DISCLAIMS ANY RESPONSIBILITY FOR LOSSES, EXPENSES, INCONVENIENCES, SPECIAL, INDIRECT, SECONDARY OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THE PRODUCTS. 

 

This Limited Warranty gives you specific legal rights. Warranty provisions may vary from country to country. For details, please refer to the detailed warranty conditions provided when your Surgically Clean Air Purifier was first delivered. 

If you have any questions concerning this warranty, please write to: Surgically Clean Air Inc. 

Customer Care 

1A-6300 Viscount Road Mississauga, Ontario L4V 1H3 877-440-7770 

 

SCA-Logo-2018-Black-Lettering-LRG.png

For filter enquiries, please contact us at: