Warranty

Surgically Clean Air warrants that your Surgically Clean Air Purifier (Product) will be free from defects in material or workmanship for one (1) year from the date of purchase provided that you have replaced the filters with original Surgically Clean Air replacement filters according to the manufacturer recommended filter replacement schedule listed in the Surgically Clean Air’s User Manual and on the Surgically Clean Air Website.

Surgically Clean Air’s sole obligation under this warranty will be at its option to repair or replace the Product and the replaced Product will be warranted for the remaining period of the original warranty. Replacement Products may contain new or refurbished parts. This warranty does not apply to Products damaged by misuse, accident, electrical disturbance or normal wear and tear. The Product is not designed for or warranted against damage from use in areas subject to extreme temperature, excessive moisture, or other inherently hazardous environments.. The Limited Warranty covers normal use only and does not cover replacement filters.

ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS WARRANTY. EXCEPT FOR THE LIMITED EXPRESS WARRANTIES SET FORTH ABOVE, SURGICALLY CLEAN AIR DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.

What if I do not have the original shipping carton?
If you do not have the original packaging, we can send you a replacement shipping carton for a nominal fee of $15 USD + cost of shipping it to you. If you are interested in this service please contact our Customer Support

 Obtaining Warranty Service:

In the event of a malfunction or failure of your Surgically Clean Air Purifier, please contact us or call 1-877-440-7770.

Your Limited Warranty remains in effect only if your Surgically Clean Air Purifier:

  • Is operated in accordance with the instructions provided.
  • Has had its filter changed with original Surgically Clean Air replacement filters according to the manufacturer recommended filter replacement schedule listed in the Surgically Clean Air User Manual and on the Surgically Clean Air Website.
  • Is connected to a proper power supply (see voltage label on machine).
  • There is no evidence of tampering, mishandling, neglect, accidental damage, modification, and/or repair done to the Surgically Clean Air Purifier by anyone other than authorized Surgically Clean Air service personnel.
  • Limitation or liability and remedies.

This Limited Warranty is provided by Surgically Clean Air Inc.

SURGICALLY CLEAN AIR DISCLAIMS ANY EXPRESS WARRANTY NOT PROVIDED HEREIN AND ANY IMPLIED WARRANTY, GUARANTEE OR REPRESENTATIONS AS TO THE SUITABILITY FOR ANY PARTICULAR PURPOSE, PERFORMANCE, QUALITY AND ABSENCE OF HIDDEN DEFECTS, AND ANY REMEDY FOR BREACH OF CONTRACT, WHICH BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION, OPERATION OF LAW, CUSTOM OF TRADE OR COURSE OF DEALING, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS PROVIDED IN THIS AGREEMENT, SURGICALLY CLEAN AIR FURTHER DISCLAIMS ANY RESPONSIBILITY FOR LOSSES, EXPENSES, INCONVENIENCES, SPECIAL, INDIRECT, SECONDARY OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THE PRODUCTS.

This Limited Warranty gives you specific legal rights. Warranty provisions may vary from country to country. For details, please refer to the detailed warranty conditions provided when your Surgically Clean Air Purifier was first delivered.

       

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For filter enquiries, please contact us at: